Payment Methods Accepted By Epsilon
# Your trusted Inflatables manufacturer
The official payment methods accepted by American Epsilon Inc. are listed below. If you ever have questions regarding payments, or if someone provides you with payment information not included in this list, please contact us immediately for confirmation.
Email: epsilon2100@yahoo.com
Phone: +1 909-248-8833
This ensures every transaction is secure, traceable, and directly handled by our finance team. Please do not send payments to any account that is not officially verified by American Epsilon Inc.
1. T/T Bank Wire (Global SWIFT)
Best for: bulk orders, OEM/ODM projects, seasonal allocations
Wire transfer remains the most efficient method for international trading with typically low bank fees (≈ USD $20–$40) per transaction, regardless of amount. You can initiate a SWIFT wire at your local bank or via reputable online remittance providers.
Supported rails: SWIFT (global) and CHATS (Hong Kong)
Not supported: cheques, cash deposits, ATM deposits
How it works
- Request a Proforma Invoice (PI) from American Epsilon.
- Arrange a SWIFT/CHATS transfer to our designated beneficiary account (invoice shows details).
- Share the bank slip/MT103 with your sales manager for fast matching.
- Funds typically post within 1–3 business days (bank/region dependent).
- We then trigger production / allocation / shipment per your Incoterm (EXW/FOB/CIF/DDP).
Notes
- Use shared SHA fee type unless otherwise agreed.
- Ensure invoice number / PO / company name appears in the payment reference to speed reconciliation.
2. PayPal (Credit Cards Accepted)
Best for: sample orders, urgent validations, small pilot runs
We accept PayPal (including Visa/Mastercard via PayPal) mainly for samples. We will create a PayPal invoice link for you, or you may pay directly to our PayPal account once confirmed.
Bulk orders via PayPal
- Please confirm with us first.
- For bulk orders, add +5% to cover PayPal processing fees charged on our side.
- Large B2B payments may be split or moved to T/T for lower fees and smoother documentation.
Flow
- Receive PayPal link → complete payment → get instant receipt.
- The order then moves to sampling / dispatch.
3. Alibaba Trade Assurance (Alibaba.com Pay)
Best for: buyers preferring Alibaba’s escrow-like protection & wallet
American Epsilon is enabled to process Alibaba Trade Assurance for partners who need additional payment flexibility under Alibaba’s ecosystem.
How it works
- Provide your Alibaba account email to your sales manager.
- We create a Trade Assurance Order and guide you through checkout.
- Per-payment limit: USD $5,000. Larger payments should be split across several transactions (per Alibaba rules).
- You’ll receive Alibaba-backed order records, timelines, and dispute mechanisms.
Why use it
- Familiar workflow for many cross-border buyers
- Quick card/wallet options, good for smaller batches or multi-vendor procurement
4. Through Your China Freight Forwarder (T/T, WeChat, Alipay)
—or— Third-Party Processors (Western Union, PingPong, MoneyGram…)
Best for: countries with complex FX controls; buyers already using China-based agents
If cross-border payment from your country is difficult, we can coordinate collection via your China freight forwarder/agent or approved third-party processors.
How it works
- Share your China-based forwarder’s contact with us.
- We confirm order items, amount, and currency (RMB) with your agent.
- We’ll provide domestic bank details and RMB QR codes (WeChat/Alipay) if needed.
- After your agent completes payment, we issue official receipts, match to your PO, and proceed with production/shipments.
Safeguards
- We verify payer identity and reconcile against PI / packing list / ASN.
- Only company-verified channels are used; no private accounts.
5. (Optional) Letter of Credit (L/C) — For Large Seasonal Programs
Best for: big-box retail, government bids, holiday surges
Upon mutual approval, we accept Irrevocable L/C at sight with standard documents: Commercial Invoice, Packing List, B/L/AWB, COO, Inspection/QC reports. We align L/C presentation with production milestones and booking dates to keep your program on schedule.
Invoicing, Currency & Documentation
Currencies: USD, EUR, GBP, CAD mapped to our US/CA/UK/DE warehouses.
Tax & Duties: For DDP, duties/taxes are quoted upfront. For EXW/FOB/CIF, we issue Commercial Invoice, Packing List, HS codes, COO to speed customs.
Compliance on invoice: EN71 / REACH / CPSIA / ASTM references, batch/lot IDs for audit traceability.
Processing times: samples/payments clear fastest via PayPal, bulk clears most efficiently via T/T.
Frequently Asked Questions
Q1: Which payment methods are best for small test orders or samples?
For pilot runs or sample approvals, cards and PayPal clear instantly and simplify refunds or adjustments. If you plan to scale a SKU, you can start with PayPal/card for samples, then switch to T/T or net terms as forecasts and purchase volumes firm up.
Q2: Can you support Letters of Credit (LC) for large seasonal programs?
Yes. We accept LC with standard terms and documentation. LC is ideal for big seasonal buys like summer pools or Q4 décor. We align LC presentation with shipment milestones and provide inspection reports so banks process documents efficiently and funds release on time.
Q3: How are multi-currency and taxes handled for cross-border orders?
We invoice in USD/EUR/GBP/CAD and itemize duties and taxes for DDP shipments. For EXW/FOB/CIF, you’ll receive accurate commercial invoices, packing lists, HS codes, and origin certificates.
Q4: What protections exist against fraud and chargebacks?
Our gateways are PCI-DSS compliant with 3D Secure and anomaly scoring. B2B bank details are validated via secure channels, and shipment evidence—tracking, photos, batch IDs—supports dispute resolution.
Q5: How do milestone payments work for OEM/ODM projects?
Payments tie to tangible checkpoints: sample approval, tooling/prototype, mass production, and pre-shipment QC. Each step includes documented tests (pressure, UV, seam integrity) and packaging confirmations.
Q6: Do you offer net terms, and how are they approved?
We provide Net 15/30/45/60 for qualified partners after a quick credit review. Terms consider order value, seasonality, and fulfillment region. Once approved, invoices sync with your ERP import templates, and statements summarize balances by lane, warehouse, and delivery window.
Q7: How quickly are refunds issued for B2C purchases?
Eligible refunds are initiated promptly and usually reflect within standard card/PayPal settlement windows. We publish clear return criteria and provide prepaid labels where applicable. Your account dashboard tracks status from RMA creation to completion, ensuring transparency at every step.
Q8: Can one order be split across currencies or destinations?
Yes. We can split invoices and shipments by warehouse region or sales market. This is helpful for synchronized launches—US and EU go live together—while payments and taxes map correctly. You’ll receive separate documents per region for easier compliance and accounting.
Q9: Are payment records linked to product compliance for audits?
Absolutely. Each invoice can reference compliance frameworks (EN71/REACH/CPSIA/ASTM), batch IDs, and packing specs. During audits or retailer onboarding, finance and QA can retrieve records quickly, proving material safety, packaging integrity, and shipment traceability in minutes.
Q10: What if I need to change payment method mid-project?
Contact our billing team. We can convert from card/PayPal to T/T or LC at the next milestone, re-issue invoices in a new currency, or adjust due dates to match updated sailing or air consolidation plans—without losing documentation continuity.
Billing & Support
Need a payment plan that matches your launch calendar? Our billing team aligns terms, currencies, and milestones with your production and shipping windows—whether you’re testing a 100-unit pilot or scaling a cross-border rollout.
We’ll help you choose the right method—card, PayPal, T/T, LC, or approved net terms—while keeping documentation customs-ready. Expect clear invoices, predictable cash flow, and faster market entry for splash pads, pet pools, tents, décor, and more.
